At any organization, effectively managing Pre-sales activities and Post sales customer relations is always a tough task for the sales.
Winds SFA™ is a common shared platform for the sales force and the management, where they are able to manage their leads, opportunities, contacts, clients, tasks, teams, product information, analysis and reporting.
Lead Management
The On Demand Lead Management of Winds SFA™ tracks leads as they are created, qualified and promoted through the sales pipeline. Winds SFA™ fully automates lead management for your sales process.
Opportunity Management
The On Demand Opportunity Management of Winds SFA™ gives highly focused visibility into your pipeline. Effective pipeline management not only maximizes the quantity of opportunities you have, but the quality as well.
Contact Management
The On Demand Contact Management of Winds SFA™ helps you manage all your contacts in a user-friendly, web-based environment available 24/7/365. On top of the standard Contact information fields, Winds SFA™ allows you to customize the data you would like to store about your contacts.
Client Management
The On Demand Client management of Winds SFA™ helps you gain a deeper knowledge of your customers and opportunities to build loyal and profitable relationships.
Task Management
The On Demand Task management of Winds SFA™ provides broad and deep capabilities focused at planning, executing, and measuring your sales strategies. The module has highly-configurable process capabilities.
Team Management
The On Demand Team management of Winds SFA™ can :
Create and distribute customizable sales methodologies for consistent sales processes and workflow.
Product Database
The core of your business revolves around your product and service offering. The Winds SFA™ Product Database is complete with Catalogs so that quotations can be made from real time product information controlled by your business.
Forecasting
The Forecasting feature of Winds SFA™ can collect, maintain and forecast lead opportunities keeping your sales staff on top of the current situation in each lead. You can have a 360-degree view of your clients and future clients
Analytics
The Analytics feature of Winds SFA™ helps you deliver a great customer experience, by giving you full visibility into all your customer touch-points across sales, marketing and service.
Reporting
With the Reporting feature of Winds SFA™, you may use system default reports or easily create new reports with a reporting wizard that walks you through the process, prompting you to select the data you would like to see
Dashboard Reporting
Winds SFA™ has a Dashboard Reporting feature with drill down capabilities, making it a robust and functional Dashboard Reporting solution.
